Cleaning and Odor Control

Pet accidents happen and the bacteria they cause can be an odor-causing source of embarrassment. Smith’s Fine Rug Cleaning fully guarantees pet urine odor removal when our suggested protocols are followed. Exclusions apply in the case of tufted rugs or extreme urine damage causing structural damage.

Pre-Inspection and Dye Testing

Every rug is different and has individual needs. That’s why we pre-inspect every rug for specific things, like rotted areas, stains, pet damage, moth infestation, and dye instability, that may necessitate an alteration to any rug care plan. Sometimes you may not even realize the damage is there, so we like to discuss these red-flag issues with you prior to cleaning.

Rug and Fringe Repair

Rug fringes are decorative, but they perform an important function too! When your fringes wear away, the fibers at the ends of your rugs wear away next. To keep this from happening, have our repair team secure the ends of your rug and either replace or reweave the missing or damaged fringes. This small repair will help extend the life of your rug and keep it looking newer longer.

Special Care

No matter the fiber, Smith’s Fine Rug Cleaning has the experience and know-how to care for your rugs safely.

 

  • Wool
  • Silk
  • All Faux Silk Fibers
  • Cotton
  • Mercerized Cotton
  • Linen
  • Sisal & Other Grass Fibers
  • Metallic Threads

Water Damage Restoration

Rugs exposed to water damage, whether catastrophic or minor, are deemed unhealthy and should not be handled by anyone but a professional. Please contact us immediately so we can contain, remove, and treat your rugs as quickly as possible to minimize the growth of mold or other unhealthy bacteria. We are happy to work with your insurance company.

Protection and Prevention

A professionally applied fiber protector allows a window of approximately 10-15 minutes for a spill to remain suspended and removed, but they do not last a lifetime. Fiber protectors need to be re-applied whenever your rugs are cleaned. If your rugs have heavy foot traffic, the protector may break down more quickly than anticipated. We are happy to provide you a quote for this service!